Customer Care - Satisfaction Survey

Satisfaction Survey

Your Information

First Name

Last Name

Street Address

City

State

Zip

Email Address

Phone Number

Answer the following questions and click the 'Submit' button at the bottom

1. How would you rate the appearance of the store?

2. How would you rate the knowledge and professionalism of your sales person?

3. Were you given a comfort test to determine which feel you prefer (firm, plush, pillowtop)?

4. How would you rate the shopping experience?

5. Were you contacted the morning of delivery and given a two hour delivery "window"?

6. Did your delivery occur within the 2-hour time window you were given in the morning?

7. How would you rate the appearance of the delivery team members?

8. Did the delivery team members explain the comfort guarantee?

9. How would you rate your delivery experience?

10. How many stores & web sites did you visit before purchasing at our store?

11. What was the deciding factor to shop with us?

12. How would you rate the quality/value of the merchandise you purchased?

13. Did you visit Mattresswarehouse.com during your shopping experience?

14. How likely are you to recommend Mattress Warehouse to others?

Build The Perfect Bedroom

Linens

Make your sleep system the ultimate in comfort. Choose from the highest quality, best fitting and most comfortable sheet sets. Treating yourself to a quality sheet set will top off any sleep set purchase.

Pillows

Your pillow is essential to completing your sleep system. No matter what your sleep position, we have a custom pillow that will ensure your best quality night’s rest.

Protect a Bed

Protect your investment and your health with a Protect a bed mattress protector. This washable, breathable material protects your mattress against stains and dust mites.

Adjustable Beds

Adjustable Beds help alleviate stress and promote relaxation. They have also been shown to help with Hiatal Hernia, Low Back Pain, Circulation, and Breathing Problems.