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• All merchandise being returned will be subject
to a 10% restocking fee.
• To receive a refund, all
merchandise must remain in original packaging. No refunds will be
given for opened merchandise.
• Due to the intimate
nature of bedding, certain items are nonrefundable and therefore are
not returnable. These items include: Pillows, Adjustable bases, Special
Orders, Sheet sets and Mattress pads.
• All sales on
AS IS, Discontinued or Special Order merchandise are final.
• Any promotional merchandise received, as a “free gift”
is done so under terms of maintaining the purchase. Returning the
purchase will result in a retail cost being associated with promotional
items, as they are non-returnable. |
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We strive to achieve your complete satisfaction. Simply
keep the protective plastic cover on your new mattress set and if
within ninety nights of use you are not satisfied for any reason,
we will exchange it for one of equal or greater* value, with a $53
redelivery fee, for up to 90 days from the original purchase date.
*If a mattress set of greater value is chosen, the customer will
pay any difference, taxes and redelivery fees.
• The original, sealed plastic must remain on the
mattress and boxspring throughout the 90-night trial period. If the
plastic is removed the 90-night trial is void.
• Since
it takes a short period of time to adjust to a new sleep system, it
is required that you sleep on the bedding a minimum of two weeks.
• If the bedding is not satisfactory, we will exchange the set
within the 90-night period provided that you choose a replacement
set at comparable or greater value. There will be a redelivery fee
of $53.00 on all comfort exchanges.
• No exchanges are
permitted outside of the 90 day period. Comfort exchange does not
apply to special order items, clearance items, floor models or merchandise
sold “AS IS”. |
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