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You can tell a lot about a company by its history
Less than a year after graduating from the University of Kentucky, insurance agent
and Louisville native, Kim Brown Knopf answered an ad looking for people to sell
mattresses. Her interest piqued, she began investigating the bedding business. Decisive
and entrepreneurial, the 23-year-old chose Charleston, W.Va. as the place to open
her own business. She moved there in August 1983 and opened her first store, Mattress
Warehouse, in October in nearby South Charleston.
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iMS Timeline
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1983
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Opened first store, in So. Charleston, W.Va.
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1986
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Opened corporate office in Winfield, W.Va.
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1986
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Built first distribution center, in Winfield, W.Va.
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1993
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Invested in GERS computerized retail point of sale system
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1995
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Kim selected as finalist for WV Entrepreneur of the Year
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1995
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Second distribution center is opened in Bridgeport, W.Va.
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1996
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IMS presented GERS Power User of the Year National Technology Award
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1997
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10th store opened, in Ashland, Ky.
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1998
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IMS profiled in Nation’s Business magazine
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2003
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Acquisition of Mattress Barn in Lexington, Ky.
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2002
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Sleep Outfitters brand launched
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2004
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Acquisition of Westco Group in Akron, Oh. providing IMS 10 stores in Cleveland,
Cincinnati and Louisville, Ky.
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2004
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Acquisition of Mattress Firm in Louisville, Ky (10 more stores)
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2004
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Third distribution center is opened, in Lexington, Ky.
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2004
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Opened 25th store (Columbus, Oh) and first Indiana store (Clarksville)
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2006
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Fourth and fifth distribution centers opened (Cleveland and Columbus)
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2006
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Opened 50th store, in Delaware, OhOpened 50th store, in Delaware, Oh
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2008
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Silver Anniversary Celebration – 25 successful years in business
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2008
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Opened 75th store, in Louisville, Ky.
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Kim handled all facets of her budding business, from buying merchandise, to advertising
and selling it, to finally delivering it. There were days when she wouldn’t see
a single customer, but she persevered in the knowledge that hers was the first business
of its kind in the state – a specialty sleep shop offering brand name mattresses,
on-hand inventory, excellent service and the lowest prices, guaranteed.
Kim continued opening new Mattress Warehouse stores across West Virginia; however,
licensing agreements dictated that the name could not be used outside the state.
So, when the company wanted to expand into Kentucky in 2002, the Sleep Outfitters
brand was born. Over the next two years, a series of acquisitions would double the
company’s size. In 2004, the acquisition of Westco Group in Akron, Oh. and Mattress
Firm in Louisville, Ky. added 15 stores to the chain, making it 30-stores strong.
Now, with stores all over West Virginia, Lexington, Louisville, Cleveland and Cincinnati,
Mattress Warehouse/Sleep Outfitters was on its way to becoming a regional force
in the retail bedding business.
Today, Kim Knopf’s little mattress company, Innovative Mattress Solutions (IMS),
is 85-stores strong and operates in four states (West Virginia, Ohio, Kentucky and
Indiana) as Mattress Warehouse and Sleep Outfitters. Kim’s founding philosophy of
providing the best products at the lowest prices continues to drive the company’s
success.
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To find out the latest on company expansion, community partnerships and more, Click Here
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Sleep Outfitters is a growing, multi-state, chain of retail sleep shops. Recognized
nationally as a leader in the retail bedding industry. We are always seeking highly
motivated, dedicated, and responsible individuals to join our organization...
Click Here to Read
More
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In 1983, Kim Knopf responded to a newspaper ad for a salesperson in a bedding shop.
The interviewer's enthusiasm for the prospects of the business sparked her determination
to run a shop of her own rather than someone else's...
Click Here to Read More
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