Innovative Mattress Solutions

 

Position Description

 

Department/Unit: Sales

 

Employee Name:

Status/Grade:

 

Effective Date:

Job Title: Sales Associate

 

Position Control Number:

Reports to (Title): Store Manager

 

Supervises (Positions):

 

I.                   POSITION SUMMARY

 

Responsible for performing sales related duties while selling merchandise and products to individuals in a store showroom.İ Sales associate shall maintain a high level of customer service at all times.İ Sales associates will work under the general direction of the store manager and in the absence of the store manager be able to operate the store in a manner consistent with company policy.

 

 

II.                POSITION REQUIREMENTS

 

         Education:İ High School diploma or equivalent

         Reliable Transportation

         Good oral and written communication skills

         Willingness to work various locations

         Willingness to work a non-standard workweek

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III.             ESSENTIAL JOB FUNCTION

         Report to work 30 minutes before store opening and remain until nightly paperwork is completed.

         Maintain accurate customer records

         Maintain proficiency with the GERS computer system

         Maintain a clean and safe workplace

         Assist store manager with new associate training

         Accurately report all customers who enter the store

         Assist in ordering and properly finalizing inventory

         Assist in loading and unloading transfer and customer orders

         Follow all company policies and procedures

 

IV.              PERFORMANCE STANDARDS

         Arrive an leave work at scheduled times

         Handle all customer service issues at point of occurrence

         Complete all daily paperwork, as it is due

         Maintain company standard in:

o        Close ratio

o        Average ticket

o        Profit margin

         Conduct store business with impeccable integrity

         Participate in all company-sponsored training

         Perform all job related duties with company mission and vision in mind

         Demonstrate professional behavior at all times

         Constantly self evaluate skills to insure success and identify training needs

         Maintain a good working knowledge of Company Intra-Net

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V.İİİİİİİ POSITION DESCRIPTION ACKNOWLEDGEMENT:

 

The job duties outlined herein are general statements and essential competencies that describe the basic job requirements and cannot state in words every aspect of job content.İ The company reserves the right to modify, delete, or reclassify these duties at its sole discretion at any time.İ The corporate management team or the employeeís direct supervisor may assign other duties.İ This is not an employee contract or other type of contract for continued employment.

 

I have fully read my position description and full understand the requirements set forth within.İ I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with established policy and procedure.İ

 

I understand that my employment is at-will, and thereby understand that my employment may be terminated at-will or by the company or myself and that such termination can be made with or without notice.

 

 

Employee Signature:______________________________________________ Date:İ ____/____/____

 

Supervisor Signature:_____________________________________________ Date:İ ____/____/____

 

Department Head:İ _______________________________________________ Date: ____/____/____